Blog
Complaints, Compliments and Compassion
By William May
Published: 11/18/09
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She wanted to go to the beach. It was to be a special trip with her daughter who had special needs. Larger homes were her preference, but a plain ocean front condo was her budget. She asked for a first floor home and a vendor to provide oxygen. Read more
Remembering the "Thank You" Game
By William May
Published: 09/01/09
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Surprises are great. And thank you's are best. In an industry like property management that requires attention to detail, constant supervision and reconciliation of occasionally conflicting goals between guests and owners it is too easy to forget the little personal things that make life worth liv Read more
World's First Vacation Rental Multiple Listing Service (MLS)
By William May
Published: 03/18/09
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The every increasing cost of advertising on the mammoth impersonal vacation rental listing websites has spawned innovation. On April 6th, the Vacation Rental Association, with the help of Plumbob Publishing is unveiling the first every Multiple Listing Service (MLS) for Vacation Rentals. T Read more
Barack Obama Endorses Vacation Rentals
By William May
Published: 11/24/08
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The next President of the United States has effectively endorsed the entire concept of Vacation Rentals by renting a private home in Kailua on the North Shore of Oahu, a Hawaiian Island. He is staying there for a week with his wife Michelle and two daughters. He is staying at a secluded beach re Read more
Vacation Rentals: Something Knew
By Ana M. Kinkaid
Published: 05/07/07
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Vacation Rentals are the newest member of the hospitality industry and it's important for guests to know what makes vacation rentals so unique. Unless we articulate clearly what makes a vacation rental (or VR) so special, we will be confused with other lodging formats in the industry. Here are som Read more
Privately-Owned Vacation Property Offers Outstanding Value to Renters
By Christopher S. Cain
Published: 03/08/05
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In November, 2004, my wife Terry and I visited Paris for seven days. We stayed in a postage stamp sized hotel room in the Latin Quarter about two blocks from Notre Dame Cathedral. We toured the Eiffel Tower, Notre-Dame Cathedral, Versailles, Sainte-Chappelle, the Arc de Triomphe, the Musee d Read more
Vacation Rentals In Afghanistan
By William May
Published: 09/05/04
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I kid you not. The LA Times is reporting that Estullah Rooz, after years of fighting Soviets, rival Mujahedee and the Taliban, the man known as the Commander Mullah is going corporate. And how you say? Well, he's building the first Swiss designed and pre-fabricated Vacation Rental homes on Lake Qarg Read more
The Trouble With Hotels
By William May
Published: 04/06/04
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Can anyone tell me why a family would stay in a Hotel for their vacation? I was reminded recently of how distressing it can be when we visited the famous Waikiki Beach area of Hawaii. Penny and I hadn't spent much time there for 20 years but my 14 year old son decided there were things he just nee Read more
The Joy of Vacation Rental-ing
By William May
Published: 08/25/03
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If you think the newsletter is late this week -you are right. Because this week I sampled the joys of staying in someone else's vacation rental home. I'm actually supposed to still be on vacation but just had to drop a line to all the nice VROA folks I'm hearing from. BACK TO THE BEACH. So I Read more